Hi there , well who knew it would be so difficult to work through the best options for both insurance and single trip (More than 90 days) Roadside assistance cover for our camper.
Im sure this will be a well trodden route. Could anyone help with the best companies or ways of achieving this.
All recommends appreciated
It's unclear if you are asking about mh insurance or breakdown cover or both.
If both, then I agree that Safeguard would be my first choice.
If it is just breakdown cover, then ADAC simply cannot be beaten on either cost or their superb service.
Currently with Comfort(Aviva) but looks like I will be changing to SAGA for about £40 less.
If I can remember correctly I found the Safeguard site so frustrating as after tediously jumping through hoops are finally asked "Do you have ??? alarm fitted? - No - Sorry we cannot quote". A totally waste of time, so be prepared.
I also find other sites that you provide all the info to, only to have "Our expert will phone you" to repeat the same questions". Not to me, and if they do phone I give them short thrift and hang up.
Can you provide a source for that statement please ?
I've heard many such statements, even before I joined, but when I called Germany they were happy to accept members from UK, the entire joining and payment procedure was done over the phone.
I joined around 3-4 years ago, but I called them out 2 weeks ago for roadside assistance (while in the UK) and I enquired if they are still accepting UK members, "yes, no problem" was the reply.
The annual renewal is a bit fiddly (for whatever reason) it requires me to make an international payment via on-line banking as the direct debit system doesn't operate, but this is straightforward once set up.
I paid our ADAC annual renewal over the phone with my debit card.
We are with Safeguard (just renewed after phoning around to check other companies rates) they offer us fully comp with breakdown cover throughout Europe for 365 days without restrictions. As I understand it ADAC will renew membership from UK customers but will not accept new business.
I'm insured with Caravan Guard,European insurance and breakdown covers you for up to nine months in Europe within the policy year. The maximum amount of time that can be spent in any one country is 180 consecutive days.No length or weight restrictions and they will also repatriate you and the motorhome if the driver becomes incapacitated.
Fortunately I've not had to claim but by all accounts the claim service is good.
Old age and treachery will always overcome youth and skill.
I have renewed via email to Ann-Katrin in the Regensburg office because I was given to understand, from reading a few threads on this subject, that sometimes a phone call can be directed to offices other than Regensburg which may or may not handle renewals.
The topic of acceptance of new UK membership is discussed at length on this thread. ADAC finishing new uk members?
The renewal process took around ten minutes from my initial email enquiry to ADAC. As I was only renewing I never thought to ask if new memberships are accepted, seemed pointless after all the stuff I'd read. Here's what I had from Regensburg ...
in order to process the annual renewal for your membership, please reply to this message with the following information:
1. Your Membership number
2. Your 16-digit credit card number
3. The card’s expiry date.
Please submit these 3 data points in one email as a reply to this message.
Unfortunately, we cannot store your payment information. We accept all major credit cards, with the exception of American Express.
Also, we would like to inform you that in some cases, your bank may decline our request for payment if your bank is situated outside of Germany. It is the most convenient to ask your bank to grant you permission for this transaction beforehand.
Please keep in mind if you would like to cancel your membership next term, we require a written notice of cancellation at least 3 months before the renewal date. You may submit your claims and cancellation notices to email@example.com directly.
Geschäftsstelle & Reisebüro
ADAC Südbayern e. V., Paracelsusstraße 1, 93053 Regensburg
Tel: (0941) 5 56 73 Fax: (0941) 56 16 65
The two email contact I have for the office are as follows:-
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