CLICK HERE TO REMOVE THESE ADVERTS


Results 1 to 8 of 8

Thread: European breakdown - when things go wrong :(

  1. #1
    r4dent's Avatar
    r4dent is offline Mostly Harmless
    Name: Pete
    Spouse: Liza

    Member Number
    14012
    Join Date
    Nov 2010
    Posts
    673
    Location
    Southport, Lancs
    Motorhome
    Bailey Approach

    European breakdown - when things go wrong :(



    CLICK HERE TO REMOVE THESE ADVERTS
    I tow a motorbike on a trailer behind my MoHo but don't bother with European breakdown insurance for the bike on the grounds that I can always get back to the van; hitch up the trailer; and collect the bike and get it fixed in the UK.

    This year the bike did break down in Spain and I collected it on the trailer but since I had a further 6 weeks in Spain SWMBO wasn't keen on no bike for 6 weeks.

    So I phoned my breakdown company to see if they knew of a good bike shop in the area.

    A very nice lady explained that the insurance was for me and not the MoHo and I had full cover! She arranged for a truck to pick the bike up. Then she asked if I wanted them to pay for a Hotel, "No thanks, I've got a MotorHome" then asked did I want them to pay for a hire car? Same response.
    She said she wasn't working the next day but her colleague would phone me the next day to update me.

    Sure enough he phoned and again offered the Hotel and Car. This time I decided that a nice car would be handy so I accepted it. He called back to say he had found a car but it was 100km away, what time did I want the taxi (they paid) to collect us. The following day I got a text from the motorcycle repairers to say the bike was fixed and the bill was 80 Euro for labour and 10 Euro for parts. I contacted the insurers and arranged another taxi for the following day to take me from the car hire company to the bike repair shop. Oh, they would pay the labour costs.

    The bike performed perfectly for the rest of the holiday

    In case you are wondering ... the cover is an option on my RAC UK breakdown policy.
    "Life is what happens to you while you're busy making other plans."

  2. #2

    Member Number
    55975
    Join Date
    Nov 2015
    Posts
    491
    Nice when a company exceeds your expections

  3. #3
    The laird's Avatar
    The laird is online now Full Member
    Name: Gordon
    Spouse: Fonky fi

    Member Number
    32130
    Join Date
    Feb 2013
    Posts
    9,744
    Location
    Livingston West Lothian
    Motorhome
    Hymer b544 and luv it
    Great to hear about good things ,normally itís doom n gloom
    Likes channa liked this post

  4. #4

    Member Number
    16698
    Join Date
    Apr 2011
    Posts
    9,396
    Motorhome
    swift
    Wow good service indeed, I hope I don't need them, don't we all, but just taken out cover with the RAC.

  5. #5
    Pauljenny's Avatar
    Pauljenny is offline Retired Exotic Dancer
    Name: Not George Clooney
    Spouse: Long suffering

    Member Number
    32024
    Join Date
    Feb 2013
    Posts
    7,227
    Location
    Halfway up an East Algarve hillside
    Motorhome
    Bentley Indigo
    We have had similar experiences with The AA, through Safeguard.
    It's good to know that they are there to offer solutions, when you're in trouble abroad.
    It's not where you live... It's HOW you live..

  6. #6

    Member Number
    73891
    Join Date
    Nov 2017
    Posts
    70
    Location
    France
    Motorhome
    Burstner Lyseo TD 736
    very impressive service, thatís the way to get and keep members.

  7. #7

    Member Number
    22888
    Join Date
    Mar 2012
    Posts
    6,210
    Location
    West Lancashire
    Motorhome
    Globecar Campscout Revolution
    Great to hear of excellent service. Hogfathers might have missed out on a bit or work though haha.

  8. #8
    r4dent's Avatar
    r4dent is offline Mostly Harmless
    Name: Pete
    Spouse: Liza

    Member Number
    14012
    Join Date
    Nov 2010
    Posts
    673
    Location
    Southport, Lancs
    Motorhome
    Bailey Approach
    Quote Originally Posted by phillybarbour View Post
    Hogfathers might have missed out on a bit or work though haha.
    This was the little bike so it would have been Bernie at Southport Motorcycles,
    the big one goes to Peter at Mersey Motorcycles !

    Anyway,Yeti always yells me that he doesn't need the work and he only does it for the fun of it.

    (If you aren't from this neck of the woods this post will be meaningless!)
    "Life is what happens to you while you're busy making other plans."

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •