CLICK HERE TO REMOVE THESE ADVERTS


Results 1 to 7 of 7

Thread: Electric cycle delivery from Costa Blanca Spain to Blackpool.

  1. #1

    Member Number
    78624
    Join Date
    Sep 2018
    Posts
    141
    Location
    Blackpool
    Motorhome
    Mobilvetta kea P65

    Electric cycle delivery from Costa Blanca Spain to Blackpool.



    CLICK HERE TO REMOVE THESE ADVERTS
    Hi getting rather nervous, has anyone had any dealings with this delivery company based in Northampton, they are called Adept Transport Ltd.
    They picked my wife's electric bike up on the 16th December and the driver was supposed to be returning the following day on route to the UK, but I have heard nothing.

    I have tried ringing them and eventually managed to make contact on messenger when I was informed that both vans have broken down and because of the Xmas period they wouldn't be back on the road until the 10th January. I wouldn't mind but the van that picked my goods up was a 67 plate van.

    I have now managed to get my call answered by the company, be it a mobile phone number, they don't appear to have a landline and they have told me a complete different story, apparently the van and it's contents have been siezed by the Valencia Police, he tells me one of the customers must have put something in the van they shouldn't off, he said he has no idea when or if we will get the cycle back and that it's in a secure compound in Valencia.

    The cycle cost around 650.00 and it is insured, but would my insurance cover this scenario, my wife is sick as we are heading off with the motorhome for a few months and it seems she is no longer going to have a bike to use. I don't know if the company is pulling a fast one of whether it is genuine, but it's not a good position for us. I have asked him to send me proof, we will see what evidence they come up with. He claims there are 5 other customers possessions in the van that are also siezed.
    Last edited by Mobilvetta; 06-01-2019 at 15:09.

  2. #2

    Member Number
    28193
    Join Date
    Aug 2012
    Posts
    1,502
    Motorhome
    Roadtrek 190V
    Sorry to hear of your problems with delivery Co, tell them that if they can't sort it quickly your left with no choice but to claim off their insurance Co and to send you details of said Co, or failing that a civil claim off them.
    Good luck..
    Colin
    Warning: Definitely contains nuts.
    Likes trevskoda liked this post
    Thanks Mobilvetta thanked for this post

  3. #3

    Member Number
    38839
    Join Date
    Jan 2014
    Posts
    7,827
    Location
    Nantwich
    Motorhome
    Bessacar
    Listed at Company House so legit ADEPT TRANSPORT LIMITED - Overview (free company information from Companies House)
    Unfortunately there are only 3 reviews on Google and one pretty much matches your experience. 404 Not Found

    Good luck.
    Thanks Mobilvetta thanked for this post

  4. #4

    Member Number
    78624
    Join Date
    Sep 2018
    Posts
    141
    Location
    Blackpool
    Motorhome
    Mobilvetta kea P65
    Quote Originally Posted by izwozral View Post
    Listed at Company House so legit ADEPT TRANSPORT LIMITED - Overview (free company information from Companies House)
    Unfortunately there are only 3 reviews on Google and one pretty much matches your experience. 404 Not Found

    Good luck.
    From what the company has said is the womens stuff was also on board the van when it was siezed. I have posted in Van Transport Spain on Facebook and someone who works for the company is supposed to be giving me an update on Wednesday, there is also other comments from haulage companies, so fingers crossed I get it sorted for the wife, she cannot manage on an ordinary cycle has it hurts her hips.

  5. #5

    Member Number
    3666
    Join Date
    Jun 2008
    Posts
    60
    Quote Originally Posted by Mobilvetta View Post
    From what the company has said is the womens stuff was also on board the van when it was siezed. I have posted in Van Transport Spain on Facebook and someone who works for the company is supposed to be giving me an update on Wednesday, there is also other comments from haulage companies, so fingers crossed I get it sorted for the wife, she cannot manage on an ordinary cycle has it hurts her hips.
    WHY not send a pm to Kenspain his son is in the spanish police in that area should be able to find the true facts for you

  6. #6

    Member Number
    78624
    Join Date
    Sep 2018
    Posts
    141
    Location
    Blackpool
    Motorhome
    Mobilvetta kea P65
    Quote Originally Posted by bilbao camper View Post
    WHY not send a pm to Kenspain his son is in the spanish police in that area should be able to find the true facts for you
    Thank you for the suggestion I have sent him a personal message.

  7. #7

    Member Number
    9237
    Join Date
    Nov 2009
    Posts
    2,134
    Motorhome
    Galaxy Mercedes auto
    Quote Originally Posted by Mobilvetta View Post
    Thank you for the suggestion I have sent him a personal message.
    Got your message will try and get some info in a few days, ken
    Thanks Mobilvetta thanked for this post

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •