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Thread: truma boiler packed up

  1. #1

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    dethleff

    truma boiler packed up



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    Hi all
    I need your help.
    my truma combi heater c4002 won't start,only red fault light.
    No fans,clicking noise, nothing
    I have checked all fuses and that there is 12 volt at the boiler.


    It's 18 years old and my local dealer says that he can't look at it for 3 weeks AND if theres any part gone, it will be almost impossible to get spares.


    So until I get it looked at, I am looking for alternate forms of heating when wild camping.

    I can think of hot water bottles but am looking for any other suggestions.

  2. #2

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    Autocruise Vista
    Quote Originally Posted by hoe View Post
    Hi all
    I need your help.
    my truma combi heater c4002 won't start,only red fault light.
    No fans,clicking noise, nothing
    I have checked all fuses and that there is 12 volt at the boiler.


    It's 18 years old and my local dealer says that he can't look at it for 3 weeks AND if theres any part gone, it will be almost impossible to get spares.


    So until I get it looked at, I am looking for alternate forms of heating when wild camping.

    I can think of hot water bottles but am looking for any other suggestions.
    Got a few poodles you could borrow for warmth! Sorry to hear that, but I'd get another opinion, it sounds like he can't be bothered with the job. There must be thousands of motorhomes around the same vintage, mine included, most with similar aged heaters so I would be surprised if parts were as scarce as he claimed.
    Thanks hoe thanked for this post

  3. #3

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    F.O.F with caravan stuff glued on
    Quote Originally Posted by shaunr68 View Post
    Got a few poodles you could borrow for warmth! Sorry to hear that, but I'd get another opinion, it sounds like he can't be bothered with the job. There must be thousands of motorhomes around the same vintage, mine included, most with similar aged heaters so I would be surprised if parts were as scarce as he claimed.
    18 years old and expecting a manufacturers parts supply !
    Most manufacturers don't support any of their products after 10 years and that's if you are lucky.
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  4. #4

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    Quote Originally Posted by Cheerful Charlie View Post
    18 years old and expecting a manufacturers parts supply !
    Most manufacturers don't support any of their products after 10 years and that's if you are lucky.
    Think you are correct. If there were parts they would be on EBay but odd bits only. Looks like your guy maybe right and even if he can work out whats wrong it may not be fixable.

    After 19 years use its probably time to retire it

    ..
    Thanks hoe thanked for this post

  5. #5

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    Remember on a lot of these heaters there is an additional fuse in the black control box adjacent to the heater in addition to the main power supply.

    It is a glass type you would find in a car stereo ....worth a double check ?

    Channa
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  6. #6

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    Quote Originally Posted by Cheerful Charlie View Post
    18 years old and expecting a manufacturers parts supply !
    Most manufacturers don't support any of their products after 10 years and that's if you are lucky.
    The OP's boiler might be 18 years old but the model may well not have been discontinued until much later. Even then when an updated model was made available, it is likely to have many unchanged components. For example the heater in my 14 year old van appears to be identical to ones available to buy new. There might have been a few tweaks over the years but essentially it's the same unit.

    Anyway, looks like there are loads of parts on t'interweb and I stick by my original suggestion that it sounds like the dealer can't be bothered with the job.
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  7. #7

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    Truma Service Centre

    Get it touch with them direct I found them very helpful when I had a problem. You could send the heater to them for repair.
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  8. #8
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    Pauljenny is offline International Bon Viveur
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    Could be a mechanical problem on the controller unit. Try a little WD 40 sprayed inside it... You've nothing to lose,if it doesn't work, have you.
    It worked for us....
    Good luck.
    It's not where you live... It's HOW you live..
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  9. #9

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    I didn't think Combis were around 18 years ago.
    Last edited by taximan; 09-08-2018 at 08:41.
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  10. #10

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    You might want to have a word with this fella, I have used him in the past and whilst he specialises in Carver (worth members making a note) Truma bought Carver so there is some product crossing.

    One or two out there reckon they can repair them but limited in their knowledge I got saddled with a job in Wales on an old Carver fanmaster and we managed to sort it and was quite happy to freely give advice

    For the cost of a phone call worth calling ?

    http://www.arcsystems.biz/

    Channa
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