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Thread: Help and or advice needed please for Dometic Fridge

  1. #1

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    Help and or advice needed please for Dometic Fridge



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    Our Dometic 3 way fridge , model 7361 has decided to stop playing nice on gas. It works fine on electric and also 12v whilst we are driving. However, every time we switch it to gas it clicks and then lights but only sometimes and then a couple of seconds later it goes off and the light just keeps flashing orange. It keeps trying to light, but won't. Sometimes it just clicks and clicks and nothing. This morning we took it to a caravan repair shop in Malaga. After 3 hours they didn't know how to fix it. They kept trying different parts, but none of those were the right ones. Then they said they needed to order 2 more parts at a cost of 270 but they wouldn't arrive today and they were still unsure if that would fix it. At that price plus labour costs it would be cheaper to go to a campsite and plug in. We really want to wild camp, but can't without our fridge. We already had to throw everything in the freezer away. If anyone has any suggestion or has come across this problem themselves could you please advise. Many thanks.

    Marilyn
    What goes around, comes around.

  2. #2

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    If it lights and goes out more than likely the thermocouple before checking that check the knob that starts it depresses properly and allows free flow of gas remove knob and try and see

    channa
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  3. #3

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    We had 2 Fridge problems last summer

    No 1 was a burnt out (gas) burner which meant the fridge did not fridge on gas.
    A new burner fixed this

    No 2 very similar if not identical to you.
    It happened when we switched gas tanks (manual not auto)
    The symptoms identical (from Memory)
    The gas control valve had failed and needed replacing.
    WE have a biggish dometic fridge RMT7851L
    Dometic have a web-site to find european partners/dealers etc
    France | Dometic best on a smartphone with gps
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  4. #4

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    Gas valve

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  5. #5

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    you should be able to find a universal thermocouple for about a fiver in a diy or gas appliance store. worth eliminating as that's the first thing me and Channa thought of
    too blessed to be stressed
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  6. #6

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    Are you using Seyla Motorhomes in Malaga? If not I would go there, can highly recommend them, and you can overnight there with hook up.

    They fixed our fridge last Spring, I had already done the usual DIY stuff which they also tried with no joy. We too had to order two parts, this is because they don't know which of the two suspects is the problem! I think the parts were about 270 euro, I did hesitate at that price but went ahead and have no regrets.

    /edit

    If you decide to leave it till you get home I have the two bits removed from mine, one is an electrical item, the other gas (cant remember the names of them!). I'm pretty certain that my problem was the electrical item as the gas item is only 12 months old having been replaced in Portugal the last time I had fridge problems!
    Last edited by Skar; 04-02-2019 at 18:04.
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  7. #7

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    Quote Originally Posted by channa View Post
    If it lights and goes out more than likely the thermocouple before checking that check the knob that starts it depresses properly and allows free flow of gas remove knob and try and see

    channa
    Thanks for your reply Channa. Blair is looking up thermocouple on the Internet as we speak, so he can find out something about it. Regarding the knob, we don't have a knob like you have described. The repair guy eliminated the front control panel where the knob is which was a circuit board, he said it wasn't that. I don;t really think he knew what he was doing to be honest.
    What goes around, comes around.

  8. #8

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    Quote Originally Posted by jagmanx View Post
    No 1 was a burnt out (gas) burner which meant the fridge did not fridge on gas.
    A new burner fixed this

    No 2 very similar if not identical to you.
    It happened when we switched gas tanks (manual not auto)
    The symptoms identical (from Memory)
    The gas control valve had failed and needed replacing.
    WE have a biggish dometic fridge RMT7851L
    Dometic have a web-site to find european partners/dealers etc
    France | Dometic best on a smartphone with gps
    Thanks jagmanx, all of our stove burners work great, so that is probably not our problem. Unfortunately unless someone can diagnose what the problem is, you can end up spending a fortune on parts and them not being the right ones. That's why we went to a repair place today, but alas, we still ended up paying a bill and came away without a fix. I have checked out the Dometic Service Centres but they are few and far between over here. There is one in Antequera or one in Alicante, we cannot speak Spanish so it would be useless to try and call them on the phone and unless we drive there we won't know if they can fix the fridge or not and both are quite a drive.
    What goes around, comes around.

  9. #9

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    Quote Originally Posted by n brown View Post
    you should be able to find a universal thermocouple for about a fiver in a diy or gas appliance store. worth eliminating as that's the first thing me and Channa thought of
    This one might be beyond us, we are in Spain and don't speak any Spanish so trying to find somewhere that might have one of these could be pretty hard for us. This is our first trip to Europe and we have had to learn lots already, it's not been a walk in the park,but we are getting there. I expect this fridge is original as when we bought the MH last year it had not had much love and attention, although we have given it the love and attention it deserves now. The gas was working when we took off last week, but it's just gone like this a couple of days ago.
    What goes around, comes around.

  10. #10

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    Quote Originally Posted by Skar View Post
    Are you using Seyla Motorhomes in Malaga? If not I would go there, can highly recommend them, and you can overnight there with hook up.

    They fixed our fridge last Spring, I had already done the usual DIY stuff which they also tried with no joy. We too had to order two parts, this is because they don't know which of the two suspects is the problem! I think the parts were about 270 euro, I did hesitate at that price but went ahead and have no regrets.

    /edit

    If you decide to leave it till you get home I have the two bits removed from mine, one is an electrical item, the other gas (cant remember the names of them!). I'm pretty certain that my problem was the electrical item as the gas item is only 12 months old having been replaced in Portugal the last time I had fridge problems!
    Hi Skar, thanks for your reply. This is weird actually because we were doing our laundry, then got some groceries and diesel and then sat down and said, OK where shall we go, we need electric. We picked out......yes, you guessed it Seyla Motorhomes and here we are! Now I come to read your post, so perhaps fate sent us here. We will see them in the morning when they open, but if I had not seen your post we would have just carried on to the next electric hook-up. We are hesitant to pay more money out and end up without it being fixed again, so maybe we will be luckier here. I'll post back after we have spoken with them and let you know how it goes.
    What goes around, comes around.

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