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Thread: Maritime standard phone calls beware

  1. #1

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    Maritime standard phone calls beware



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    i am waiting for my phone bill for October and may well find that i have a call which has cost me £160 for a 20 minute call. i used my phone on the ferry in the Irish Sea.

    i did not realise that Irish Ferries small notice that "phone calls may cost more than your normal rate" meant a HUGE amount more than my normal rate.

    After i had made my call my supplier sent me a text telling me about "maritime communications". Apparently they charge " £7.80 per minute for phone calls 25p per text Data £3 per megabyte MMS 0.45p per message for Maritime Standard Calls. I cannot find anywhere on their website what the maritime charges are.

    After i got this text i spoke to several other ferry passengers and they explained that if i used the phone close to land and could pick up the signal from a land mast the cost was the same as in UK. But if i was in the middle of the irish Sea satellite connection was the only way to make a call and it became a Maritime Call and my supplier could charge what they liked.

    Other passengers' suppliers maritime charges ranged from £2+ to £5+ per minute.

    it will probably take a couple of weeks before i can look online at my October bill to see if i have been charged this.

    So .... take care everyone....

    more later

  2. #2

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    Thanks Deli, I was aware and I do as the Irish have told you, but a good warning to people who don't know!
    Good post!
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  3. #3

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    It can be on Channel ferries as well, I switch the phone to airplane mode before getting on the ferry.
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  4. #4

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    Quote Originally Posted by colinmd View Post
    It can be on Channel ferries as well, I switch the phone to airplane mode before getting on the ferry.
    Yes I got caught out once not as much as the OP though !
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  5. #5

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    Quote Originally Posted by colinmd View Post
    It can be on Channel ferries as well, I switch the phone to airplane mode before getting on the ferry.
    Ditto ...
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  6. #6

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    Iíve been caught with this one.
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    Ouch!
    I always used to turn roaming off as standard but with the abolition of roaming charges you don't imagine that is needed to be done anymore - clearly it is!!
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  8. #8

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    Quote Originally Posted by wildebus View Post
    Ouch!
    I always used to turn roaming off as standard but with the abolition of roaming charges you don't imagine that is needed to be done anymore - clearly it is!!
    i had thought that i had roaming switched off .... but then we all know how untecchie i am..... maybe it was on after all.....

  9. #9

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    I too got caught out on the Irish ferry on both my phone and iPad, and I had left them in my van, but they were switched on but must have done some sort of update or something as I got charged for data about £15 on each one, now when I have to go to Ireland I switch them both off
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  10. #10

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    We got caught on DFDS Ferry, not as much as that but contacted 3 as soon as we knew and they cancelled the charge.
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