Yes it was a while ago, Ruth. I know things constantly change, just I am very cynical as to the extent of those changes.
Originally Posted by REC
The Care Quality Commission, or whatever it was titled back then (they change the names of govt. organisations from time to time) was as much use as a chocolate fireguard, had undergone lots of cutbacks and was pretty toothless. We were advised by charity who specialised in care homes that litigation was the only way to go. Took about 5 years but it worked in the end.
I would love to think things have improved. Although I'm talking specifically about care homes, not hospitals!
Life: unfinished threads in a never-ending tapestry
There but for the grace of God go I