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Thread: App says I am not connected to the internet

  1. #1

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    App says I am not connected to the internet



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    ...when I am. I'm trying to activate app on a new phone but it just keeps telling me to connect to the Internet - I am connected.
    Compass Rambler 140 on Fiat Ducato 1900 D. Regrettably with only a 45 l fresh water tank.

  2. #2

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    Quote Originally Posted by woldsweather View Post
    ...when I am. I'm trying to activate app on a new phone but it just keeps telling me to connect to the Internet - I am connected.
    Sounds like android needs a tickle.

    There is a setting which specifies that you only use WiFi for internet access, which needs to be turned off it's in the google settings tab, On my android phone it is inside settings/google/data management, there you can specify wifi or mobile. Mine is set to both.

  3. #3

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    I think the suggestion isn't correct.

    Network connection options are set within Android Settings and apply to the device as a whole.
    Remember - POI additions and updates can be sent by email to POI@wildcamping.co.uk

  4. #4

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    What version of Android? I experienced this very same issue last week and it turned out that it was due to my phone running an old version of Android.

    See this thread:

    Wild Camping APP (version 2)

  5. #5

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    How are you connecting to the internet? if it's WiFi, check to see that there isn't an exclamation mark next to the WiFi symbol at the top of the screen (to the left of the bars for phone signal strength). If there's an exclamation mark then WiFi is working to the router but the router doesn't have internet, often because it's waiting for a logon/password. Going to WiFi settings should show this.

  6. #6

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    The app should work fine on any Android version.

    Please try uninstalling the app, restarting the device and reinstalling.

    If the problem persists please advise precisely what error is occurring.
    Remember - POI additions and updates can be sent by email to POI@wildcamping.co.uk

  7. #7

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    I've had this problem for months now on both my Samsung android phones . But I have not got a problem with my acer tablet . They used to work flawlessly before

  8. #8

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    I have same issues

    I have Samsung a3 2017 POI cannot be installed error code 501.
    Samsung s4 mini I am not connected to he internet when I clearly am.
    A3 Maps me works fine but the poi all have the same symbol is that right, ie carparks and toilets are all a red pin.

    Anyone help with this?
    Regards
    rods

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